Global Cannabis Product

Global Cannabis Products is now onboarding verified partners for secure international trade infrastructure

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Have a question, need support, or want to explore a partnership? Our team is ready to help — reach out through any channel below.

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Sales Support Compliance Logistics Partnerships Technical Media Careers
Sales Support Compliance Logistics Partnerships Technical Media Careers
Sales Support Compliance Logistics Partnerships Technical Media Careers
Sales Support Compliance Logistics Partnerships Technical Media Careers
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Let's Connect
Whether you're a buyer, producer, or service provider — we're here to help you succeed on our platform.
General Inquiries

info@globalcannabisproduct.com

Support Team

support@globalcannabisproduct.com

Compliance

compliance@globalcannabisproduct.com

Phone

+1 (234) 567-8900

Mon–Fri, 8AM–8PM EST

Global Headquarters — New York, USA
Response Times

How Fast We Respond

We value your time. Here's what to expect when you reach out to us.

{'<'}4hr
Email Response
Average email response time during business hours
<2min
Live Chat
Average wait time for live chat support
24hr
Quote Delivery
Custom brokerage or logistics quote turnaround
48hr
Account Setup
Complete onboarding and verification timeline
Our Offices

Find Us Around the World

Visit any of our offices for in-person meetings, compliance consultations, or facility tours.

🇺🇸
HQ

New York, USA

Global Headquarters
350 Fifth Avenue, 72nd Floor
+1 (234) 567-8900
Mon–Fri, 8AM–8PM EST
🇨🇦
Office

Toronto, Canada

North America Operations
100 King Street West, Suite 5600
+1 (416) 555-0123
Mon–Fri, 9AM–6PM EST
🇳🇱
Office

Amsterdam, Netherlands

European Hub
Zuidas, Gustav Mahlerplein 24
+31 20 555 0456
Mon–Fri, 9AM–6PM CET
🇸🇬
Office

Singapore

Asia-Pacific Hub
1 Raffles Place, Tower 2, Level 30
+65 6555 0789
Mon–Fri, 9AM–6PM SGT
🇦🇺
Office

Sydney, Australia

Oceania Operations
200 George Street, Level 32
+61 2 5555 0321
Mon–Fri, 9AM–6PM AEST
🇧🇷
Growing

São Paulo, Brazil

Latin America Hub
Av. Paulista 1578, 18° andar
+55 11 5555-0654
Mon–Fri, 9AM–6PM BRT
Departments

Contact the Right Team

Connect directly with the department that can help you fastest.

Sales & Partnerships

New accounts, pricing, demos, and business development opportunities.

sales@gcp.com

Technical Support

Platform issues, API questions, account access, and troubleshooting.

support@gcp.com

Compliance & Legal

Regulatory questions, licensing, compliance documentation, and audits.

compliance@gcp.com

Logistics & Shipping

Air freight, ocean freight, customs clearance, and shipment tracking.

logistics@gcp.com

Warehouse & Storage

Cold storage, inventory management, and facility tours.

warehouse@gcp.com

Media & Press

Interviews, press releases, media assets, and brand partnerships.

press@gcp.com

Careers

Job opportunities, internships, and general employment inquiries.

careers@gcp.com

Billing & Finance

Invoices, payment questions, refunds, and account billing management.

billing@gcp.com
FAQ

Common Questions

What are your support hours?

Our support availability varies by plan:
  • Starter (Free): Email support during business hours (Mon–Fri, 9AM–6PM EST)
  • Growth ($299/mo): Live chat 24/7 + phone support during business hours
  • Enterprise: Dedicated account manager + 24/7 priority phone and chat support
Emergency compliance and security issues are escalated regardless of plan level.

How quickly will I get a response?

Our average response times:
  • Live Chat: Under 2 minutes
  • Email: Under 4 hours during business days
  • Phone: Immediate during business hours
  • Quote requests: Within 24 hours
For urgent compliance or security issues, we have an escalation protocol that ensures immediate attention.

Can I schedule an in-person meeting at your offices?

Yes. We welcome in-person meetings at any of our global offices. You can schedule a meeting through our booking system or by contacting our sales team. We also offer facility tours at locations with warehouse operations.

Do you offer onboarding support for new users?

Absolutely. Every new account receives:
  • Access to our comprehensive help center with 200+ articles
  • Step-by-step video tutorials for all platform features
  • A welcome call with your dedicated onboarding specialist
  • Growth and Enterprise users receive hands-on white-glove onboarding

Can I visit your warehouse facilities?

Yes. We offer scheduled facility tours at our warehouse locations in Toronto, Amsterdam, Singapore, and Sydney. Tours include a walkthrough of our climate-controlled storage zones, security operations, and inventory management systems. Contact our warehouse team to arrange a visit.

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